Legal notice

This Legal Notice provides information about Elunest, our online lighting store, and important disclosures regarding the operation of https://elunest.shop.

We believe customers should be able to clearly identify the business they are purchasing from and understand how to contact us.

1. Business Identification

Store Name: Elunest

Official Website: https://elunest.shop

Business Address: 4909 Northern Blvd, Queens, New York 11101, United States

Customer Support Email: support@elunest.shop

Phone Number: +1 718-626-8857

Elunest operates an online retail store serving customers within the United States.

2. Nature of Business

Elunest sells lighting products intended for home and indoor spaces.

Our product range may include:

  • Floor lamps

  • Table lamps

  • Bedside lighting

  • Reading lamps

  • Decorative accent lighting

  • LED and other home lighting products

Customers can browse available products and complete purchases through our official website.

3. Website Purpose

Our website provides:

  • Product descriptions and specifications

  • Lighting collections

  • Available product options

  • Prices and product images

  • Secure checkout functionality

  • Shipping information

  • Return and refund procedures

  • Customer support contact details

We aim to maintain a clear and accessible online shopping experience.

4. Product Information and Accuracy

We make reasonable efforts to provide accurate descriptions and information concerning the products we sell.

This may include:

  • Lamp dimensions

  • Materials and finishes

  • Colours

  • Electrical requirements

  • Light source specifications

  • Assembly information

  • Included components

Photographs are provided to help customers understand product appearance.

Minor differences may occur because of lighting, display settings, or material characteristics.

Customers should review product specifications before purchasing.

Legal remedies remain available where a product is defective or materially different from its description.

5. Electrical Product Information

Customers should review and follow the manufacturer's instructions and product-specific electrical requirements.

Lamps should not be operated with visibly damaged electrical components.

Bulb compatibility and power requirements may vary between products.

We do not recommend modifying lamp wiring or carrying out unsafe electrical repairs.

Where necessary, customers should seek appropriate professional assistance.

6. Pricing and Payments

Product prices are displayed in United States Dollars (USD) unless expressly stated otherwise.

Applicable taxes and the final purchase amount are presented during checkout.

We offer free standard shipping on all orders within the United States.

Available payment methods are displayed at checkout.

For payment-related information, see our Payment Policy.

7. Shipping Information

Elunest currently ships within the United States only.

Our standard shipping arrangements are:

  • Shipping Charge: FREE on all orders

  • Order Processing: 1–3 business days

  • Shipping Transit: 4–7 business days

  • Total Estimated Delivery: 5–10 business days

  • Order Cutoff: 5:00 PM (GMT-05:00) Eastern Standard Time (NY)

  • Shipping Providers: USPS, UPS, FedEx, or appropriate domestic carriers

Delivery periods are estimates and may vary due to transportation circumstances.

For details, visit our Shipping Policy.

8. Returns and Refunds

Elunest offers a 30-day return policy.

Our general arrangements include:

  • Returns accepted by mail.

  • Exchanges accepted under the applicable conditions.

  • No restocking fees.

  • Approved refunds processed within 7 business days after receipt, inspection, and approval.

  • Elunest-paid return shipping for verified damaged, defective, or incorrect items.

  • Customer-paid return shipping for change-of-mind returns.

For more information, please review our Return & Refund Policy.

9. Intellectual Property

Original website content owned or licensed by Elunest may be protected by applicable intellectual property laws.

This includes applicable brand elements, original text, graphics, photography, and website design.

Third-party trademarks and materials remain subject to their respective owners' rights.

Unauthorized commercial reproduction of protected materials is prohibited.

10. External Services

Our website may contain links to third-party payment providers, shipping services, and other platforms.

These services operate independently and may have separate terms and policies.

Elunest remains responsible for its obligations under applicable consumer law.

11. Privacy and Personal Information

Personal information is handled according to our Privacy Policy and applicable data protection requirements.

Customers may contact us with privacy or information-related questions.

12. Website Security and Availability

We aim to keep the website functional and secure.

Temporary technical interruptions or maintenance may occasionally affect access.

We may update website information when necessary.

These updates do not remove applicable rights attached to existing purchases.

13. Consumer Rights

Elunest aims to operate in accordance with applicable United States consumer protection and e-commerce requirements.

Nothing in this Legal Notice removes legal rights relating to defective products, inaccurate representations, shipping failures, or refunds.

Customers may contact our support team or pursue other remedies available under law.

14. Applicable Law

This notice is interpreted according to applicable United States law and relevant laws of the State of New York, subject to mandatory consumer protections.

15. Changes to This Notice

We may update this Legal Notice to reflect changes in business operations, website information, or legal requirements.

Updates will be published on this page.

16. Business Opening Hours

Monday–Friday: 9:00 AM–5:00 PM

Saturday–Sunday: Closed

Business Time Zone: (GMT-05:00) Eastern Standard Time (NY)

17. Contact Information

Store Name: Elunest

Website: https://elunest.shop

Business Address: 4909 Northern Blvd, Queens, New York 11101, United States

Customer Support Email: support@elunest.shop

Phone Number: +1 718-626-8857

For legal questions, website concerns, or other business inquiries, please contact our support team using the details above.