Contact Us

At Elunest, we're here to help you choose lighting with confidence and get the support you need after placing an order.

Whether you're comparing floor lamps, checking a table lamp's specifications, asking about delivery, or arranging a return, our customer support team is available during business hours.

How We Can Help

You can contact us about:

  • Floor lamps, table lamps, and other lighting products

  • Product sizes, materials, and finishes

  • Bulb compatibility and product specifications

  • Assembly information

  • Order confirmations and changes

  • Shipping and tracking updates

  • Damaged, defective, or missing products

  • Returns, exchanges, and refunds

  • Payment and billing questions

For questions about an existing purchase, please include your order number in your message so we can locate the relevant details.

If you are reporting a damaged or defective lamp, photographs of the product and packaging may help us review the issue.

Business Opening Hours

Monday–Friday: 9:00 AM–5:00 PM

Saturday–Sunday: Closed

Business Time Zone: (GMT-05:00) Eastern Standard Time (NY)

We aim to respond to customer inquiries during our regular business hours.

Contact Information

Store Name: Elunest

Website: https://elunest.shop

Business Address: 4909 Northern Blvd, Queens, New York 11101, United States

Customer Support Email: support@elunest.shop

Phone Number: +1 718-626-8857

Thank you for visiting Elunest. We look forward to helping you find lighting that feels right for your home.